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IRS.gov Website

Frequently Asked Tax Questions

Electronic Filing (e-file) - Age, Name or SSN Rejects, Errors, Correction Procedures

  1. What software is approved for IRS e-file?
  2. We will be filing a joint 1040 series tax return. Can we file our return electronically?
  3. How can I become an authorized e-file provider?
  4. I filed electronically but my tax return was rejected. What do I do now?
  5. My electronic tax return keeps getting rejected for a dependent's social security number used more than once or on another return. I have verified the social security numbers of all my dependents with the Social Security Administration and no one else is authorized to claim our children on their taxes. How do I correct this error so that an e-file return will go through?

Rev. date: 05/13/2014

What software is approved for IRS e-file?

The IRS has partnered with many companies to provide electronic filing to the public. The IRS does not, however, endorse or approve any particular software company.
To learn more, go to Filing Your Taxes.

Rev. date: 12/16/2013

We will be filing a joint 1040 series tax return. Can we file our return electronically?

Yes, you can file electronically using any filing status. The limitations are:
Filing your return electronically is faster, safer, and more accurate than mailing your tax return because it is transmitted electronically to the IRS computer systems.
Additional Information
Filing Options

Rev. date: 12/16/2013

How can I become an authorized e-file provider?

An Authorized IRS e-file Provider can be an Electronic Return Originator, Intermediate Service Provider, Transmitter, Reporting Agent, Online Filing Provider, or Software Developer.  Before you become an e-file participant, you should choose the Authorized IRS e-file options that are best for you. Publication 1345 (PDF), Handbook for Authorized IRS e-file Providers of Individual Income Tax Returns, and Publication 3112 (PDF), IRS e-file Application and Participation, are available to help you determine the best e-file options for you.  These publications also have the information you need on how to participate once you choose the e-file best option for you.

Rev. date: 05/13/2014

I filed electronically but my tax return was rejected. What do I do now?

There must be an error on your return. Please review the following:

Rev. date: 12/16/2013

My electronic tax return keeps getting rejected for a dependent's social security number used more than once or on another return. I have verified the social security numbers of all my dependents with the Social Security Administration and no one else is authorized to claim our children on their taxes. How do I correct this error so that an e-file return will go through?

We apologize for the inconvenience this is causing you. This following scenario appears to fit your circumstances: